Professional Development On Your Terms!

Strategic Enrollment Training

For Admissions, Financial Aid and Retention Professionals

As an enrollment leader, you want your frontline teams to have every advantage when engaging students. Rapidly equip your counselors and advisors with the consultative selling skills they need to excel in a fiercely competitive recruiting environment.

Build confidence. Improve prospect engagement. Boost enrollment yield!

Experienced Instructors

Onsite & Remote Options

Customizable Training


New Counselor Academy

Quickly equip new counselors with modern admissions practices and develop their consultative selling skills. 1 or 2-day sessions are specifically designed to accommodate your training needs.
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Advisor Cross Training

Help your admissions and financial aid teams to better understand and complement their roles. Share departmental best practices and confidently conduct the admissions-guided FAFSA process.
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Strategic Sales

Reimagine your advisors as a sophisticated sales team with a careful mix of emotional intelligence and strategic selling skills. Move beyond simply building relationships and excel at recruiting.
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Persuasive Communication

Equip your team to navigate difficult conversations and reach optimal conclusions with these intensive persuasion techniques. Also, assess key decision factors and info processing types.
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I went into the training thinking it would be general sales tips, and instead, it was dynamic and relevant to enrollment!

- Olivia, Associate Director of Admission

Instructor Profiles

DeVon Hunt, MA (Ed.D. Candidate)

DeVon Hunt, MA (Ed.D. Candidate)

Devon is the Director of Learning & Development at Inroads Analytics. With over 15 years in enrollment management, financial aid, and curriculum development, she brings a wealth of experience to help institutions develop high-impact recruiting teams and maximize the student experience. She is currently completing her dissertation on student retention. 

Kristin Charles Ph.D.

Kristin Charles Ph.D.

Kristin is the owner of KD Charles Business Consulting, providing communication training for 20+ years to healthcare, manufacturing, education, and sales organizations. With a PhD in communication research emphasizing persuasion and group decision making, she helps teams integrate practical tools for interacting with customers and colleagues.

Equipping York College of Pennsylvania

Inroads Academy Propels Grace College

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